Блог

Legitimate interest for live chat: a three-step test of purpose, necessity and balancing written beside a chat widget

November 6, 2026

Legitimate Interest for Live Chat: A Practical GDPR Test

Legitimate interest for live chat explained: the three-part test, a filled-in assessment for a chat widget, and when consent or a contract...

Add live chat to Symfony: a Twig base template including a chat widget partial only when the environment is prod

November 6, 2026

How to Add Live Chat to Symfony: Twig Partial, Env and Turbo

Add live chat to Symfony with one Twig partial, an environment variable for the script address and a prod-only check, so Mio...

Talkmio vs Hiver: a website chat widget on one side and a shared support inbox on the other

November 5, 2026

Talkmio vs Hiver: Website AI Chat or Shared Inbox for Support?

Talkmio vs Hiver compared honestly: website AI chat with tickets against a shared inbox and agentic support platform, with strengths, gaps and...

Follow up email after live chat: a chat conversation turning into an e-mail with a summary and next step

November 5, 2026

Follow Up Email After Live Chat: Timing and Templates

A follow up email after live chat closes the loop. See when to send one, what to write, five ready templates and...

Live chat for art galleries: a gallery enquiry thread beside a card listing exhibition dates and artwork details

November 5, 2026

Live Chat for Art Galleries: Enquiries, Prices and Visits

Live chat for art galleries turns browsing into conversations: answer opening hours, exhibitions and shipping, and pass price enquiries to a person.

Emojis in live chat: a conversation thread showing a friendly support reply next to a customer question

November 5, 2026

Emojis in Live Chat: When They Help and When They Hurt

Emojis in live chat can warm up a reply or make it look careless. See when to use them, which ones are...

Add live chat to Jekyll: an include file called from a default layout and loading a chat widget script on a static site

November 5, 2026

How to Add Live Chat to Jekyll: Include, Environment and GitHub Pages

Add live chat to Jekyll with one include file, load it only in production builds and keep it working on GitHub Pages,...

ROPA for live chat: a table listing purposes, data categories, recipients and retention for a chat widget

November 5, 2026

ROPA for Live Chat: Record of Processing Activities Explained

ROPA for live chat explained: what GDPR Article 30 asks for, a filled-in chat widget example, recipients, retention, security measures and common...

AI chatbot CSV price list: a spreadsheet with product, variant, price and currency columns feeding a chat answer

November 5, 2026

AI Chatbot CSV Price List: How to Prepare Your Spreadsheet

Prepare an AI chatbot CSV price list so Mio quotes the right price: column layout, UTF-8, clear names, dates, what to leave...

Talkmio vs Zoho Desk: two bars comparing setup speed, flat pricing and help desk depth

November 5, 2026

Talkmio vs Zoho Desk: Simple AI Website Chat or a Full Help Desk?

Talkmio vs Zoho Desk compared: AI website chat with tickets against a full help desk, with editions, channels, pricing models and who...

Live chat UAE market: a chat widget answering an English delivery question from a customer in Dubai

November 5, 2026

Live Chat for the UAE Market: Language, Hours, Payments, Delivery

Live chat UAE market guide: Arabic and English replies, Ramadan hours, cash on delivery, address questions, VAT and data rules for shops...

Add live chat to Hugo: a partial file included from a base template and loading a chat widget script on a static site

November 5, 2026

How to Add Live Chat to Hugo: Partial, Environment, Opt-Out

Add live chat to Hugo with one partial, load it only in production builds and switch it off per page, so Mio...

Ещё инструменты от нашей команды