Privacy policy

Talkmio is operated by Internet Solutions, UAB (Lithuania). We process your account data and your visitors’ conversations only to provide the service. Data is stored on servers in the EU (Germany). You can export or delete your data at any time from your account or by writing to [email protected].

What we store

Account details, website settings, chat messages, ticket e-mails, visitor technical data (IP, country, browser, pages viewed) and knowledge base content you add.

Sub-processors

Hetzner (hosting, DE), Cloudflare (network), PayPal (payments), AI model providers for generating answers (only the conversation text and your knowledge base excerpts are sent).

Cookies

We use necessary cookies to run the website and your account and to remember your choices. Analytics and advertising measurement cookies (_ga, _gcl_au) are set only with your consent, given in the banner at the bottom of the website; you can withdraw it at any time via “Cookie settings” in the footer. With your consent, an analytics and advertising measurement service receives your IP address, browser and device details and the pages you visit.

Contact

[email protected]

Related pages

See also plans and pricing, integrations, frequently asked questions and contact.